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Prepare for Local Towing: What to Do Before Help Arrives

  • Writer: Tom
    Tom
  • Aug 17
  • 2 min read

Waiting for a tow truck can be stressful, especially if you’re stuck on a busy road or in an unfamiliar area. Taking a few simple steps before help arrives can make the process safer, faster, and smoother.

hazards. Staying safe

1. Prioritize Safety

Your safety is the most important thing.


  • Turn on your hazard lights to alert other drivers.

  • If possible, move your vehicle to a safe location, such as the shoulder or a parking area.

  • If the road is busy, stay inside your car to reduce the risk of accidents.

  • If you must exit the vehicle, wear a reflective vest or bright clothing to remain visible.

2. Gather Vehicle Information


checklist. Preparing for tow truck to arrive

Having key information ready helps the towing provider act quickly.

  • Know your exact location — GPS coordinates or nearby landmarks are helpful.

  • Have your vehicle details on hand: make, model, color, and license plate number.

  • Note any specific issues with your vehicle, such as flat tires, engine trouble, or accident damage.

3. Communicate Clearly With the Tow Operator

Providing clear, accurate information over the phone helps the tow truck arrive prepared:

  • Describe your location and situation.

  • Mention if your vehicle is stuck, off-road, or in a difficult position.

  • Inform them of any hazards nearby, like traffic, uneven terrain, or roadside obstacles.

4. Stay Calm and Patient


an image of an inuksuk. Goal to stay calm.

Waiting can be frustrating, but staying calm ensures you make safer decisions. Follow your provider’s instructions carefully and avoid attempting risky maneuvers yourself.

5. Prepare for Off-Road or Remote Situations

If you’re off-road or in a less accessible area:

  • Keep your phone charged and have a flashlight handy.

  • Ensure any passengers are safe and visible.

  • Wait for the professional team rather than attempting to free the vehicle yourself — this reduces the risk of injury or further damage.

Bottom line: Preparing properly before a tow truck arrives keeps you safe, allows your towing provider to work efficiently, and helps get your vehicle back on the road quickly.

If you need fast, reliable towing in the Durham Region, contact Alpine Towing & Storage — we’re available 24/7 to assist you.

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